A Lady in Red gives is there to offer a genuinely personalised and intuitive visitor expertise primarily based on cultural empathy, and an understanding of every visitor’s wants, it’s an emblematic place created by Kempinski Resorts ten years in the past.
These distinctive model ambassador’s welcome friends in every of the posh lodge model’s properties across the globe. Every of the Kempinski properties might be paying tribute to the Lady in Red this yr by stunning friends by way of a variety of birthday actions from 17 to 26 of January 2020.
They’re straightforward to search out of their elegant, tailored crimson outfits that mirror the sartorial traditions in every vacation spot. The Lady (girls) in Red evokes an genuine sense of place and event showcasing the cultural nuance and traditional European class for which Kempinski is thought worldwide.
Fairly merely, their function is to please. These model ambassadors are skilled to go one step past. They’ll craft unforgettable experiences for well-travelled friends and act as each an ideal host and a trusted companion throughout friends keep. They’re additionally wonderful staff gamers, working with their colleagues on the Entrance Workplace, within the Meals & Beverage division and with the concierge.
“The Lady in Red is a neighborhood professional who is aware of every thing there’s to find out about our resorts and the vacation spot”, explains Benedikt Jaschke, Chief High quality Officer Kempinski Resorts and member of the Administration Board.
“Whether or not it’s a particular anniversary celebration, a shock proposal or a once-in-a-lifetime household vacation, they draw upon their ardour for craftsmanship, gastronomy and native tradition to make sure guests are well-equipped to reside unforgettable reminiscences each time they go to.”
“Basically, the Lady in Red was meant to exchange the slightly quaint visitor relations place, which was not iconic in any respect”, provides Benedikt Jaschke. “We had been in search of the additional sparkle of a novel persona with distinctive duties who is simple to recognise.”
Kempinski resorts have greater than 150 Women in Red who come from all walks throughout greater than 30 nations. There are even some Gents in Red, for instance on the Resort Adlon Kempinski Berlin. These could be simply recognised by their crimson tie and crimson socks.
“Certainly, a Lady in Red is not any mere wallflower”, says Petra Portilla, Lady in Red on the Resort Vier Jahreszeiten Kempinski Munich. “We’re approachable, attentive and curious, however discrete and cultivated on the similar time, good-mannered, well mannered, but additionally discerning. All of us share the Kempinski perspective on luxurious that it should be uncommon, should be felt and should be unique. In truth, we’re all the time prepared to select up on small hints that may reveal how we will add a splash of magic to a visitor’s keep.”
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